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January 9th, 2008 20:00

Log attached. Thanks in advance for help :)

I know I had and / or have a virus PE_TRATS.A-O & TROJ_VUNDO.ACA on my notebook (maybe others too, I can't scan at this point).  Now I can't access the internet, my trend micro pc int sec 12 is not working properly, system restore doesn't work and icons have disappeared from my notification area toolbar.
 
I have tried to fix things with no luck, so here is the log.  I didn't see a box to check about formatting so I hope this comes over ok - if not, I know you will let me know.  :)
 
Thank you all so much for what you folks do here!  Margie
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:31:57 PM, on 1/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
E:\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061106
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061106
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu11.exe 61A847B5BBF72813338B2B27128065E9C084320161C4661227A755E9C2933154389A
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-yahtzee/zylomplayer.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 7822 bytes

20.5K Posts

January 9th, 2008 21:00

Hi, Margie,

The infection may have done so much damage that we might not be able to fix everything, but we will certainly try. Until you can get online with that machine, you will need to transfer all tools and reports between computers.

Please download Combofix from HERE

** Take note that the link is case sensitive
Save ComboFix to the desktop. **Note: It is important that it is saved directly to, and run from your desktop**

In the event you already have Combofix, please delete it as this is a new version.
* Close any open browsers. Disconnect from the internet.
* Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.
Double click ComboFix.exe and follow the prompts.
You will temporarily lose the Desktop while the scan is running. Once the scan is done your Desktop will return to normal.

When finished, it will produce a log for you. Post that log in your next reply along with a fresh HijackThis log.

Notes:
* Do not mouseclick ComboFix's window while it's running. That may cause it to stall.
* ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
* Don't forget to enable your anti-virus before coming back online to post your logs.

Note: The above instructions were created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an expert, not for private use.

46 Posts

January 9th, 2008 23:00

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:02:58 PM, on 1/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
E:\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061106
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-yahtzee/zylomplayer.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 8402 bytes
Ok . . . here we go.  Hope this will be good news!  Thanks again!!  Margie

46 Posts

January 9th, 2008 23:00

ComboFix 08-01-10.2 - Margie 2008-01-09 19:47:30.1 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.553 [GMT -5:00]
Running from: E:\ComboFix.exe
 * Created a new restore point
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Documents and Settings\Alexis\Start Menu\Programs\Internet Speed Monitor
C:\Documents and Settings\Alexis\Start Menu\Programs\Internet Speed Monitor\Check Now.lnk
C:\Documents and Settings\Alexis\Start Menu\Programs\Internet Speed Monitor\Uninstall.lnk
C:\Program Files\ISM
C:\Program Files\ISM\ism.exe
C:\Program Files\ISM\Uninstall.exe
C:\Program Files\QdrDrive
C:\Program Files\QdrDrive\QdrDrive9.dll
C:\Program Files\QdrDrive\qdrloader.exe
C:\Program Files\QdrModule
C:\Program Files\Temporary
C:\Program Files\Temporary\wininstall.exe
C:\Program Files\WinAble
C:\WINDOWS\b122.exe
C:\WINDOWS\system32\__c00BA3EE.dat
C:\WINDOWS\system32\__c00CA352.dat
C:\WINDOWS\system32\ctfmon.exe.tmp
C:\WINDOWS\system32\jkklm.dll
C:\WINDOWS\system32\jkklm.exe
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\mlkkj.ini
C:\WINDOWS\system32\mlkkj.ini2
C:\WINDOWS\system32\wvuusrp.dll
.
(((((((((((((((((((((((((   Files Created from 2007-12-10 to 2008-01-10  )))))))))))))))))))))))))))))))
.
2008-01-09 19:44 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-06 21:24 . 2004-08-03 23:08 26,496 --a------ C:\WINDOWS\system32\dllcache\usbstor.sys
2007-12-31 15:46 . 2007-12-31 15:46 15,360 --a------ C:\WINDOWS\system32\ctfmon .exe
2007-12-30 15:59 . 2007-12-30 15:59   d--h----- C:\Documents and Settings\Margie\WLANProfiles
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-31 20:49 --------- d-----w C:\Program Files\Dell Support
2007-12-31 04:50 --------- d-----w C:\Program Files\NetWaiting
2007-12-14 23:29 --------- d-----w C:\Program Files\America Online 9.0
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-17 22:08 60,968 ----a-w C:\Documents and Settings\Margie\GoToAssistDownloadHelper.exe
2007-08-24 21:33 428 ----a-w C:\Documents and Settings\Margie\Application Data\wklnhst.dat
2007-08-01 01:54 88 --sh--r C:\WINDOWS\system32\FD5DF0D7FC.sys
2007-08-01 01:55 2,828 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

----a-w           389,120 2007-12-31 20:46:24  C:\Program Files\Dell Support\DSAgnt .exe
----a-w            15,360 2007-12-31 20:46:26  C:\WINDOWS\system32\ctfmon .exe

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OE_OEM"="C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [ ]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [ ]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [ ]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-01-06 21:56 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [ ]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [ ]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [ ]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [ ]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [ ]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [ ]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [ ]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 00:30 282624 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [ ]
"CTSVolFE.exe"="C:\Program Files\Creative\Mixer\CTSVolFE.exe" [ ]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" [ ]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [ ]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [ ]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [ ]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [ ]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [ ]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [ ]
"HostManager"="C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe" [ ]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-11-06 07:53:42]
Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-05-03 23:07:32]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll 2007-10-17 17:08 10792 C:\Program Files\Citrix\GoToAssist\480\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
S3 GameConsoleService;GameConsoleService;"C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe" [2007-10-01 11:34]
S3 GoToAssist;GoToAssist;"C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service []
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-09 19:55:40
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-01-09 19:57:21 - machine was rebooted
ComboFix-quarantined-files.txt  2008-01-10 00:57:18
.
2007-12-11 23:03:40 --- E O F --- 

46 Posts

January 9th, 2008 23:00

I guess I should have inquired earlier . . . but am I supposed to be doing any of this in safe mode . . . because I haven't.  If I need to please let me know.
 
Margie

20.5K Posts

January 10th, 2008 00:00

Hi, Margie,

To answer your question, if you need Safemode, I'll let you know.

You have a new nasty. I will review your log and get back to you. Thank you for waiting patiently.

20.5K Posts

January 10th, 2008 02:00

Note: After the machine is clean, some programs may need re-installing. Usually security programs.

Okay here we go...

EDIT: As long as you are not going to to this until Thursday, let's try it a new way, so I am changing my original post here. Let's see if we can get ComboFix to do the work for us...


Open Notepad and copy/paste the following text between the dotted lines into it. Do not copy the dotted lines.
** Make sure you copy/paste ALL the text at once.
-----------------------------------------------------------------------------------------------

RenV::
C:\Program Files\Dell Support\DSAgnt .exe
C:\WINDOWS\system32\ctfmon .exe

--------------------------------------------------------------------------------------------------------

Save this as CFScript.txt

Photo Sharing and Video Hosting at Photobucket

Referring to the picture above, drag CFScript into ComboFix.exe
You will be prompted to run Combofix again. Follow the same instructions you did before for running ComboFix.
CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

When finished, a log is produced here: C:\ComboFix.txt

Please provide the contents of the new ComboFix log in your next reply along with a new HijackThis log, and let me know how things are running.

Note: The above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Message Edited by Bugbatter on 01-09-2008 11:43 PM

46 Posts

January 10th, 2008 02:00

Yes this nasty has taken its toll not only on my computer, but me personally . . ha! 
 
You must have a ton of patience helping all these people.  This forum has helped to ease my pain :)
 
It looks like it has infected some new files now after the work we have been doing.  I just hope I don't infect my desktop moving stuff back and forth!  Now that I'm thinking about that, should I be concerned?
 
Margie 
 
 

20.5K Posts

January 10th, 2008 02:00

Each time you reboot the infection multiplies, so take it easy rebooting needlessly. Just follow my instructions as written and we will get it sooner or later. :)

46 Posts

January 10th, 2008 02:00

Thanks again.  I will do this Thurs.
 
Have a wonderful rest of the evening.

46 Posts

January 10th, 2008 18:00

ok here are the new logs.  the computer is running the same, but i didn't restart it . . . should I?
thanks!  Margie
 
ComboFix 08-01-10.2 - Margie 2008-01-10 15:03:16.2 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.572 [GMT -5:00]
Running from: E:\ComboFix.exe
Command switches used :: E:\CFScript.txt
 * Created a new restore point
.
(((((((((((((((((((((((((   Files Created from 2007-12-10 to 2008-01-10  )))))))))))))))))))))))))))))))
.
2008-01-09 19:44 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-06 21:24 . 2004-08-03 23:08 26,496 --a------ C:\WINDOWS\system32\dllcache\usbstor.sys
2007-12-31 15:46 . 2007-12-31 15:46 15,360 --a------ C:\WINDOWS\system32\dllcache\ctfmon.exe
2007-12-31 15:46 . 2007-12-31 15:46 15,360 --a------ C:\WINDOWS\system32\ctfmon.exe
2007-12-30 15:59 . 2007-12-30 15:59   d--h----- C:\Documents and Settings\Margie\WLANProfiles
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-31 20:49 --------- d-----w C:\Program Files\Dell Support
2007-12-31 04:50 --------- d-----w C:\Program Files\NetWaiting
2007-12-14 23:29 --------- d-----w C:\Program Files\America Online 9.0
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-30 23:42 3,590,656 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:35 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:35 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 22:39 228,864 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 22:39 228,864 ------w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-17 22:08 60,968 ----a-w C:\Documents and Settings\Margie\GoToAssistDownloadHelper.exe
2007-10-10 23:56 824,832 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2007-10-10 23:55 6,065,664 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-10-10 23:55 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-10-10 23:55 478,208 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-10-10 23:55 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-10-10 23:55 27,648 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-10-10 23:55 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 10:59 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-10-10 05:46 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-08-24 21:33 428 ----a-w C:\Documents and Settings\Margie\Application Data\wklnhst.dat
2007-08-01 01:54 88 --sh--r C:\WINDOWS\system32\FD5DF0D7FC.sys
2007-08-01 01:55 2,828 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

----a-w           389,120 2007-12-31 20:46:24  C:\Program Files\Dell Support\DSAgnt .exe

(((((((((((((((((((((((((((((   snapshot@2008-01-09_19.57.08.32   )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-10 00:46:00 233,472 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000001\NTUSER.DAT
+ 2008-01-10 20:03:10 233,472 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000001\NTUSER.DAT
- 2008-01-10 00:46:00 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000002\UsrClass.dat
+ 2008-01-10 20:03:10 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000002\UsrClass.dat
- 2008-01-10 00:46:01 237,568 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000003\NTUSER.DAT
+ 2008-01-10 20:03:10 237,568 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000003\NTUSER.DAT
- 2008-01-10 00:46:01 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000004\UsrClass.dat
+ 2008-01-10 20:03:10 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000004\UsrClass.dat
- 2008-01-10 00:46:01 3,002,368 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000005\NTUSER.DAT
+ 2008-01-10 20:03:11 3,002,368 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000005\NTUSER.DAT
- 2008-01-10 00:46:01 98,304 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000006\UsrClass.dat
+ 2008-01-10 20:03:11 98,304 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000006\UsrClass.dat
+ 2008-01-10 19:44:14 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_724.dat
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OE_OEM"="C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [ ]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [ ]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [ ]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2007-12-31 15:46 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [ ]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [ ]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [ ]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [ ]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [ ]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [ ]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [ ]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 00:30 282624 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [ ]
"CTSVolFE.exe"="C:\Program Files\Creative\Mixer\CTSVolFE.exe" [ ]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" [ ]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [ ]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [ ]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [ ]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [ ]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [ ]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [ ]
"HostManager"="C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe" [ ]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-11-06 07:53:42]
Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-05-03 23:07:32]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll 2007-10-17 17:08 10792 C:\Program Files\Citrix\GoToAssist\480\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
S3 GameConsoleService;GameConsoleService;"C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe" [2007-10-01 11:34]
S3 GoToAssist;GoToAssist;"C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service []
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-10 15:05:10
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-01-10 15:05:36
ComboFix-quarantined-files.txt  2008-01-10 20:05:28
ComboFix2.txt  2008-01-10 00:57:21
.
2007-12-11 23:03:40 --- E O F --- 

20.5K Posts

January 10th, 2008 18:00

We fixed one of them. Let's run ComboFix again and see if we can get the other guy taken care of.

Open Notepad and copy/paste the following text between the dotted lines into it. Do not copy the dotted lines.
** Make sure you copy/paste ALL the text at once.
-----------------------------------------------------------------------------------------------

RenV::
C:\Program Files\Dell Support\DSAgnt .exe

--------------------------------------------------------------------------------------------------------

Save this as CFScript.txt

Photo Sharing and Video Hosting at Photobucket

Referring to the picture above, drag CFScript into ComboFix.exe
You will be prompted to run Combofix again. Follow the same instructions you did before for running ComboFix.
CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

When finished, a log is produced here: C:\ComboFix.txt

Please provide the contents of the new ComboFix log in your next reply along with a new HijackThis log, and let me know how things are running.

Note: The above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

46 Posts

January 10th, 2008 18:00

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:49 PM, on 1/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\explorer.exe
E:\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061106
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-yahtzee/zylomplayer.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 8371 bytes

46 Posts

January 10th, 2008 19:00

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:51 PM, on 1/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\explorer.exe
E:\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061106
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-yahtzee/zylomplayer.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 8403 bytes
 
keeping my fingers crossed!

46 Posts

January 10th, 2008 19:00

ComboFix 08-01-10.2 - Margie 2008-01-10 16:24:15.3 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.557 [GMT -5:00]
Running from: E:\ComboFix.exe
Command switches used :: E:\CFScript.txt
 * Created a new restore point
.
(((((((((((((((((((((((((   Files Created from 2007-12-10 to 2008-01-10  )))))))))))))))))))))))))))))))
.
2008-01-09 19:44 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-06 21:24 . 2004-08-03 23:08 26,496 --a------ C:\WINDOWS\system32\dllcache\usbstor.sys
2007-12-31 15:46 . 2007-12-31 15:46 15,360 --a------ C:\WINDOWS\system32\dllcache\ctfmon.exe
2007-12-31 15:46 . 2007-12-31 15:46 15,360 --a------ C:\WINDOWS\system32\ctfmon.exe
2007-12-30 15:59 . 2007-12-30 15:59   d--h----- C:\Documents and Settings\Margie\WLANProfiles
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-10 21:24 --------- d-----w C:\Program Files\Dell Support
2007-12-31 04:50 --------- d-----w C:\Program Files\NetWaiting
2007-12-14 23:29 --------- d-----w C:\Program Files\America Online 9.0
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-30 23:42 3,590,656 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:35 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:35 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 22:39 228,864 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 22:39 228,864 ------w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-17 22:08 60,968 ----a-w C:\Documents and Settings\Margie\GoToAssistDownloadHelper.exe
2007-10-10 23:56 824,832 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2007-10-10 23:55 6,065,664 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-10-10 23:55 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-10-10 23:55 478,208 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-10-10 23:55 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-10-10 23:55 27,648 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-10-10 23:55 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 10:59 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-10-10 05:46 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-08-24 21:33 428 ----a-w C:\Documents and Settings\Margie\Application Data\wklnhst.dat
2007-08-01 01:54 88 --sh--r C:\WINDOWS\system32\FD5DF0D7FC.sys
2007-08-01 01:55 2,828 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.
(((((((((((((((((((((((((((((   snapshot@2008-01-09_19.57.08.32   )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-10 00:46:00 233,472 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000001\NTUSER.DAT
+ 2008-01-10 21:24:11 233,472 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000001\NTUSER.DAT
- 2008-01-10 00:46:00 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000002\UsrClass.dat
+ 2008-01-10 21:24:11 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000002\UsrClass.dat
- 2008-01-10 00:46:01 237,568 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000003\NTUSER.DAT
+ 2008-01-10 21:24:11 237,568 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000003\NTUSER.DAT
- 2008-01-10 00:46:01 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000004\UsrClass.dat
+ 2008-01-10 21:24:11 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000004\UsrClass.dat
- 2008-01-10 00:46:01 3,002,368 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000005\NTUSER.DAT
+ 2008-01-10 21:24:12 3,002,368 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000005\NTUSER.DAT
- 2008-01-10 00:46:01 98,304 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000006\UsrClass.dat
+ 2008-01-10 21:24:12 98,304 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\ 00000006\UsrClass.dat
+ 2008-01-10 20:52:27 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_120.dat
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OE_OEM"="C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [ ]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2007-12-31 15:46 389120]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [ ]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2007-12-31 15:46 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [ ]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [ ]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [ ]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [ ]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [ ]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [ ]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [ ]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 00:30 282624 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [ ]
"CTSVolFE.exe"="C:\Program Files\Creative\Mixer\CTSVolFE.exe" [ ]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" [ ]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [ ]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [ ]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [ ]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [ ]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [ ]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [ ]
"HostManager"="C:\Program Files\Common Files\AOL\1173655040\ee\AOLSoftware.exe" [ ]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-11-06 07:53:42]
Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-05-03 23:07:32]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll 2007-10-17 17:08 10792 C:\Program Files\Citrix\GoToAssist\480\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
S3 GameConsoleService;GameConsoleService;"C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe" [2007-10-01 11:34]
S3 GoToAssist;GoToAssist;"C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service []
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-10 16:25:45
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-01-10 16:26:10
ComboFix-quarantined-files.txt  2008-01-10 21:26:02
ComboFix2.txt  2008-01-10 20:11:37
ComboFix3.txt  2008-01-10 00:57:21
.
2007-12-11 23:03:40 --- E O F --- 

46 Posts

January 10th, 2008 20:00

oh my dell support and windows update came back in the toolbar, but no trend micro and a few others.
 
Trend is still not working and I can't get online.  I can connect to the network but it says acquiring network address.  I tried the repair wireless but it did not work.
 
I can reinstall the trend micro . . . but I am not sure how to fix the internet connection :(
 
p.s. - I have a lot of files in the quarantine of trend micro . . . 3 are new today.  Could this be why?
 
Margie
 
 
 
 
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