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October 7th, 2021 06:00

Vostro 5481 - Windows 11 take an hour to get to login screen

Hi, I have this frustrating problem after upgrading to Windows 11 (via Windows 11 Upgrade Assistant). After boot up or screen lock, it takes me about an hour to able to input my PIN to login or unlock my notebook. I can not use Ctrl Alt Del or enter Task Manager by any means (note that I was not logged on if the PC just booted up). I have tried to reinstall Windows 11 via Reset PC (keep personal files) but the problem won't go away.
Does anybody have the same problem? How do you fix it? I really don't want to go back to Windows 10.

Thanks,
Dat.

4 Posts

November 4th, 2021 09:00

Go to Device Manager and disable "Intel Integrated Sensor Solution".

Reboot.

November 5th, 2021 01:00

Thx CTaddei!

After hours of frustrations, You finally show me 1 solid "quick fix" to this problem. I already reinstall at least twice including a clean fresh install and this problem is still exists. Disabling "Intel Integrated Sensor Solution" is the only solution that works and it works flawlessly. The restart moment is no longer a problem and it boot as fast as win 10.

I know its a temporary solution, but either that or back to reinstall Windows 10.

4 Operator

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6.2K Posts

November 5th, 2021 02:00

Welcome to the Dell Community everyone.

Looks like Intel is still working on a solution for this problem.

I'm sure everyone has figured out that the "Intel Integrated Sensor Hub" monitors different system sensors.

Could it be that there is a problem with one of the other "Sensors"???

Could it be one of the other sensors are at fault and the ISH does not know how to handle it???

Has anyone posted any "Feedback" with the "Developers" to see if they have any suggestions???

Has anyone tried to disable one of the other sensors???

Best regards,

U2

2 Posts

November 6th, 2021 09:00

I confirm that by disabling "Intel Integrated Sensor Solution",everything works.

1) clean install with disabled internet

2) installed the Dell update and updated the drivers

3) disabled "intel sensor hub"

4) downloaded and installed updates from windows update.

the only defect found, the context menu sometimes does not open immediately, 2/3 attempts are needed but not from all positions.

 

 

7 Posts

November 10th, 2021 03:00

There's a new BIOS version that claims to address some Intel Security Advisory issue. Anyone knows if it solves the W11 thing?

3 Posts

November 10th, 2021 05:00

After update to new bios /2.12.0/ - problem with W11 still persist .

 

1 Message

November 12th, 2021 06:00

Hi all. I had the same issue after updating to Windows 11 on Dell Vostro 5581

The suggested fix (disabling Integrated Sensor Hub, device ID in my laptop is a bit different) worked good.

After that I disabled automatic driver updates to that device as well How to prevent Windows 11 from automatically updating specific drivers (thegeekpage.com)

 

5 Posts

November 13th, 2021 00:00

guys I have been trying installing windows 11 for almost 9 times manually, but when the windows 11 update appeared in my windows update settings. It was better than pervious windows 11 installs, but after awhile I had the windows crushed again with black starting screen, so I uninstall updates and roll back to windows 10. but now I installed windows manually last night and it had still the same issue the stuck black screen when I try to lock with Windows key and L it would be stuck on the black screen. but I solved the issue by changing the lock screen settings by changing the screen background and disable the stuff on the lock screen and it really solved the issue. Just now I have updated the bios by dell support assistant, I am giving it a try

5 Posts

November 13th, 2021 00:00

btw now I am using the Windows 11 and it runs fine so far, there a bios update on the dell support assist. guys the black screen please wait you can just restarting the pc forcefully 

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9 Posts

November 15th, 2021 01:00

Hello, have the same problem here, does the bios update from dell, fix the problem?

16 Posts

November 18th, 2021 17:00

No, it does not

November 24th, 2021 18:00

The same issue with my 5481 system as well. Tried 4 times and followed all steps given by Dell as well. But no improvement. Black screen stays and no further processing! Finally, return to Windows 10.

November 25th, 2021 10:00

Hello, I recently installed Windows 11 and have the same problem. It takes an hour to boot each time it starts. Did anyone solve the problem in any way? Dell recommend to me to update the drivers, but their installation fails. Sorry for that I installed Win11 and it took me so long to load. 

1 Rookie

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9 Posts

November 25th, 2021 12:00

As far I can read its a bios probem, will Dell come with a solution for it?

November 26th, 2021 06:00

Hello, they told me to downgrade to Windows 10.

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