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smohamed9

updated

8 years ago

S

smohamed9

2 Posts

0

1573

June 1st, 2018 08:00

ESRS Support Info.

Hi there,

I'm new to the VxRail family.  We have just installed two data centres at two separate locations (E560Fs).  I had a question regarding the support e-mail entered.  We have our system managed by our ITS department and my information is also included in the site contact lists.  I have used my e-mail when ESRS was setup through VxRail manager. 


Does anyone know how the support works? Will I be the only one who receives e-mail regarding the hosts since my name is the one configured in VxRail manager, or will it go to ITS as well since they are listed in the site contacts? I'd prefer it go to ITS since they are doing the management, but would not mind to receive it.

Any help on this matter is appreciated.  Thanks!!