vxrail version update problem ,4.7.515 to 4.7.541

Question

We upgrade vxrail version from 4.7.515 to 4.7.541 After a while when we start the update, we get the following error When we check the area it wants to install with the df -h command, we see that it is 100% full. We connect to this folder with winscp and first copy the files in it to another folder and delete it. we run the df -h command again. The place that was 100% before appears as 73%. When we run the update again, we get an error again after a while. When we check the upload location again, we see that this area is full again. As a result, we cannot create enough free space as a result of removing the files in the folder by connecting to the host with winscp

taylanduzgun · Accepted Answer

I implemented the action plan and the problem was solved.The command I shared below must also be entered last .Thanks for your help .

https://blogs.vmware.com/vsphere/2019/01/configure-a-vmware-tools-repo-in-vsphere-6-7u1.html [blogs.vmware.com]

ln -s /vmfs/volumes/xxx/xxx/xxx /productLocker

DELL-Sam L · Answer

Hello taylanduzgun,

I would also search to find where the largest subfolder of the directory you are in. You can use this to go down into each subfolder to find which file or directory has the most data. You can sometimes find large log bundles present in the /tmp directory that can be safely deleted.

DELL-Naoyuki K · Answer

or if it's related with the usage of product locker, you can try to change it to another location. Configuring a VMware Tools Repository in vSphere 6.7U1 - VMware vSphere Blog

DELL-Naoyuki K · Answer

In my lab, the same folder space usage is 69%. I suppose there are some files that can be deleted or moved elsewhere.

taylanduzgun · Answer

Hi there ;

I did the tests in the lab environment.

The vmtools and productlocker extension appear on the osdata disk.

I imported the file extension into service-datastore1

I implemented the action plan below

First of all, I connected to the host with winscp and created a folder called vmtools in servicedatastore-1.

Then I downloaded the file I need from the link below

https://customerconnect.vmware.com/en/downloads/details?downloadGroup=VMTOOLS1200&productId=1259&rPId=85322

When I opened the downloaded folder, I saw the vmtools and floppies files in it.

I copied these files to my newly created vmtools folder with the help of winscp.

I connected to vcenter server. I changed the UserVars.ProductLockerLocation file extension in the host-configure-advanced system setting extension and directed it to datastore-1.

I connected to the esx host via ssh and run the following command.

I restarted the esx host by putting it in maintenance mode.

I checked the location of the productlocker file extension by reconnecting with winscp.

I checked that the file was created in the datastore area I wanted.

There is a difference between a lab environment and a live environment.

Lab environment 7.0 live environment 6.7 but I don't think it will be a problem.

I have 7 hosts in total and I plan to apply the same operations on each host.

DELL-Sam L · Answer

Hello taylanduzgun, It is best to open a support case for this issue.

DELL-Naoyuki K · Answer

Looks fine.I would be so happy if you could share the result.

VxRail

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