There is not a good answer.  Dell has never fixed this problem.  Cyberlink blames it on dell.  See the following:

•Ticket ID:

•Related Product: PowerCinema

•You have one reply from the CyberLink Customer Support Team, at 2012/02/16 14:48

Subject: CyberLink PowerCinema Resident Program has stopped working

2012/02/15 19:39

I have no idea what version the program is. I'm just taking a guess. I have a Dell Inspiron E1505 and your program came pre-installed. I have never used it.

Exactly 30 minutes after booting my computer, your program crashes. I'd like to know what to do about it.

Also, uninstall directions such as this:

www.cyberlink.com/.../product-faq-content.do

Do not meet windows logo requirements, so, I hope you have something better for me.

I really wonder what this program even is. I got this computer in the summer of 2007 and I never got to use your software. I'm just tired of the crashing of it.

Customer Support Response

2012/02/16 14:48

Dear xxxxxxxxxxxxxxx,

Thank you for contacting CyberLink Technical Support.

I understand your concern related with PowerCinema 4.0 OEM version softwares provided to you by Dell.

I would like to inform you that OEM version softwares are customized version by the hardware manufacturers like Dell etc. You have received the special customized version of the CyberLink software which is shipped with Dell products only.

Since, we do not have much information about the features and internal architecture of the software therefore, I suggest you to contact Dell for further help with this software.

If they tell you to contact CyberLink support for assistance with this issue, please contact us back their written response so that, I can escalate the issue and contact concern support on your behalf to get solution.

Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:

membership.cyberlink.com/.../support-login.jsp

Thanks and Regards,

Mathur

CyberLink Technical Support

================================================================================

================================================================================