Uninstall Dell SupportAssist and Dell Command Update

Question

Dear forum members, We run a fleet of Dell 7070 OptiFlex for meeting rooms and they are had the factory SOE with Dell SupportAssist and Dell Command Update installed. Recently we found the Command Update started throw up 'Updates available' notifications on top of our meeting room app. Would the Dell SupportAssist do that too, soon? We use Intune to manage the fleet, if we can't find an effective way to disable the notification for the fleet, we might consider just removing both software. I couldn't find the MSI version of both software, just wondering anyone would know the command to uninstall and put them into a PowerShell script. Then we can use Intune to send the script out and uninstall for the whole fleet. Thank you very much!

nobenhoffer · Accepted Answer

Try this for Support Assist.   'C:\Program Files\Dell\SupportAssist\uninstaller.exe' /arp /S  You can export settings from Command Update and import them into your existing installs to stop them from messaging users.  See post here: https://www.dell.com/community/Optiplex-Desktops/Dell-Command-Update-3-1-Suppress-all-Notifications/td-p/7434466

therealscarhomie · Answer

Way I deleted the slopware:1. Go to C:\Program Files\Dell2. Attempt to delete the SupportAssist file (and SARemediation if you want, both are broken bloatware that break your computer for no benefit.)3. When it says its 'open in another program' do the following -a. Open resource monitor (Windows +R to open Run then type Resmon.exe)b. Open the CPU tab in the monitorc. Expand 'associated handles'd. Search for 'supportassist'e. End every process that has it open with the name4. Quickly shift-delete the files before it reopens (Might take a couple tries.).No more broken bloatware! (Hopefully, just a heads up but the actual .msi file is impossible to find online, its easier just to remove it manually.)

Windows General

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