I tried latest Wyse Management Suite version 4.4.1.137 and MongoDB version 6.0.18. MySQL cluster still on version 8.0.40. Now Wyse Management Suite finishes installing but i get HTTP Status 404 – Not Found when going to the portal (https://server.domain/ccm-web/setup)
Definitely open a support case on this. HA setups are very rare as most customers who demand this type of availability rely on cloud, or VM protection policies to achieve since the clients themselves are designed to handle outages and the complexity in this setup is so high. Support will likely be the only ones who will be able to assist.
I tried to open a support case but i can't somehow because the wyse thin clients (3040) we are using are out of warranty. Can you do this for me or let someone from support contact me?
You would open the support case using the service tag of WMS Pro, which you can get from Dell Digital Locker, not the service tag of the device (3040) which is EOL.
gem2024
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December 3rd, 2024 08:39
I tried latest Wyse Management Suite version 4.4.1.137 and MongoDB version 6.0.18. MySQL cluster still on version 8.0.40. Now Wyse Management Suite finishes installing but i get HTTP Status 404 – Not Found when going to the portal (https://server.domain/ccm-web/setup)
gem2024
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December 3rd, 2024 12:58
Above is when i install with root account instead with stratus account
DELL-Scott H
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December 4th, 2024 15:10
Definitely open a support case on this. HA setups are very rare as most customers who demand this type of availability rely on cloud, or VM protection policies to achieve since the clients themselves are designed to handle outages and the complexity in this setup is so high. Support will likely be the only ones who will be able to assist.
gem2024
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December 16th, 2024 08:13
I tried to open a support case but i can't somehow because the wyse thin clients (3040) we are using are out of warranty. Can you do this for me or let someone from support contact me?
(edited)
DELL-Scott H
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December 17th, 2024 12:30
You would open the support case using the service tag of WMS Pro, which you can get from Dell Digital Locker, not the service tag of the device (3040) which is EOL.
gem2024
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December 18th, 2024 12:33
We are using the free version. we don't have a pro license.
DELL-Scott H
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December 18th, 2024 12:40
Well that explains it.
HA is only supported with the pro version.
https://dl.dell.com/content/manual27201649-dell-wyse-management-suite-version-3-x-and-4-x-quick-start-guide.pdf?language=en-us
page 6