Ridley, There are a couple of things you can do. If you are able to see the icon on the right side of the taskbar, righ-click on it run Diagnosticas and see if you can get more information. If you cannot, try un-installing the Windows Companion and re-install. Please note if you get any error during the installation.
Roger Montalvo Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums [SIGPIC][/SIGPIC]
Rmontalvo1
623 Posts
0
August 3rd, 2015 07:00
Ridley,
There are a couple of things you can do. If you are able to see the icon on the right side of the taskbar, righ-click on it run Diagnosticas and see if you can get more information. If you cannot, try un-installing the Windows Companion and re-install. Please note if you get any error during the installation.
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
[SIGPIC][/SIGPIC]