Camera and touchpad not working

Hi there!

I am having two crucial issues with my computer currently.

First, about two weeks ago my computer stopped detecting the camera in all applications like Zoom, skype, etc. I tried all the recommended troubleshooting steps including reinstalling the webcam drives and BiOs. The camera doesn´t work and I had to buy an external camera to be able to continue my normal work process.

Secondly, a week ago, my touchpad stopped responding properly. It only responds to scrolling but the copy-paste function is not working and when I use it the computer starts performing random copy-pastes and jumps from one window to another. I had to buy an external mouse to be able to continue working normally.

Now I have a computer with two external devices (camera and mouse) connected to it and it is super inconvenient given that I only bought it in Boston, US in February 2023.

I am currently in Valencia, Spain and I would appreciate your assistance in helping me troubleshoot the issues I´m having ASAP or replacing my computer with a new one.

Thanks so much in advance!