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MikeDitka

updated

8 years ago

M

MikeDitka

5 Posts

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15814

February 10th, 2019 06:00

XPS 13 9380 Wifi Problems

Has anyone been experiencing intermittent drop-outs with the new XPS 9380's ?  I've only had it for two weeks and after running Dell Support to ensure everything was up-to-date (drivers, BIOS, etc) I'm getting sporadic wifi drop-outs every few minutes. Only lasts for a second or two but it's extremely frustrating.  I'm only 10 feet from my router so I know it's not the signal and every other device (2 laptops & 1 desktop connected wirelessly) never have any disconnection issues.  It's only XPS 13 9380.  I've read other threads on the SmartByte software being a possible culprit but it's not installed on this build.  I'm on the verge of starting a support ticket and sending this back for replacement.  Any advice/feedback would be appreciated.  PS - it's disconnected once while I was just typing this message.  :(