Customer Care

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• Mouse and keyboard combo not working properly

  Started By

  AK

  Aman Kumar Advocate

  Aug 16, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  24 days ago

  3

  0

  1

• Missed technician appointment (5pm–2am window) + conflicting order status

  Started By

  R

  R_T

  Aug 15, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  25 days ago

  2

  0

  1

• Mouse Not Working

  Started By

  A

  Arpitbiswas

  Aug 15, 2026

  Customer Care

  Last response by

  Preyash1995

  22 days ago

  20

  0

  3

• 2X Dell Rewards (6% back) posted at base 3% only

  Started By

  B

  billhlin

  Aug 14, 2026

  Customer Care

  Last response by

  DELL-Cares

  25 days ago

  2

  0

  1

• Dell support lies to get out of responsibility

  Started By

  K

  keepnudownaaeb34

  Aug 14, 2026

  Customer Care

  Last response by

  keepnudownaaeb34

  25 days ago

  14

  0

  4

• Escalation Immediately Required

  Started By

  B

  BigBoh

  Aug 14, 2026

  Customer Care

  Last response by

  Roman273

  24 days ago

  12

  0

  3

• Customer Care Escalation - Unresolved Case

  Started By

  U

  user24143

  Aug 14, 2026

  Customer Care

  user24143

  updated

  26 days ago

  3

  0

  0

• Dell sold a faulty PC and are now refusing to honour warranty

  Started By

  A

  AVader

  Aug 13, 2026

  Customer Care

  AVader

  updated

  26 days ago

  3

  0

  0

• Ex-employee (Dell EMC Bangalore) — need HR contact for PF Annexure K issue

  Solved

  Started By

  SR

  Sudharsan Rangasamy

  Aug 13, 2026

  Customer Care

  Last response by

  DELL-Cares

  25 days ago

  90

  0

  2

• Mouse not working

  Started By

  SA

  Shabah alam

  Aug 13, 2026

  Customer Care

  Last response by

  ejn63

  26 days ago

  4

  0

  1

• Item not received - tracking number false

  Started By

  J

  Jsydell

  Aug 13, 2026

  Customer Care

  Last response by

  DELL-Cares

  25 days ago

  32

  0

  6

• S2725QC, Best Buy, bizarre registration process

  Started By

  O

  OverhilloverDell

  Aug 13, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  27 days ago

  4

  0

  1

• Executive Escalation Requested – Unresolved Defective XPS 16 / Advanced Resolutions Complaint

  Started By

  A

  anastasiagn

  Aug 13, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  27 days ago

  6

  0

  1

• ESCALATION

  Started By

  M

  mcadvm

  Aug 12, 2026

  Customer Care

  Last response by

  ejn63

  27 days ago

  18

  0

  1

• Manual review of dell reward points

  Started By

  C

  Coffee99

  Aug 12, 2026

  Customer Care

  Coffee99

  updated

  27 days ago

  2

  0

  0