Posts
Users
Search
Dinnu2193
updated
8 years ago
1 Message
0
1811
May 17th, 2018 11:00
i got a problem SMART Short Self Test Failed-(Error Code:WHD16-N7R) when i ran hardware checkup.what do i do now?
Responses (1)
Solutions (0)
dell-dale p
2 Intern
•
156 Posts
1751
Posted May 18th, 2018 05:00
Hi Dinnu2193,
It sounds like you may have a drive that is soon to fail. It would be best to call into our hardware support queues to confirm the potential failure and to gain next steps.
our latest support information can be found here:
http://www.dell.com/support/incidents-online/us/en/04/contactus/dynamic
Let us know if reaching out to the hardware teams does not get you the traction you need!
Self Repair, Upgrade & Maintain
Diagnostics and Tools
Drivers & Downloads
Solve
Dell Laptop Computers
25
4
Dell Pro Desktops
62
6
SupportAssist for PCs
69
5
Monitors
7
2
Unity
1
View More
dell-dale p
2 Intern
•
156 Posts
1751
0
Posted May 18th, 2018 05:00
Hi Dinnu2193,
It sounds like you may have a drive that is soon to fail. It would be best to call into our hardware support queues to confirm the potential failure and to gain next steps.
our latest support information can be found here:
http://www.dell.com/support/incidents-online/us/en/04/contactus/dynamic
Let us know if reaching out to the hardware teams does not get you the traction you need!