So, I am going on my fourth Alienware PC and was pretty excited until I started reading some of the horror stories.

I bought the X51.  I have always had this sorta dream of walking into Starbucks with a desktop under my arm, I really have no idea why.  I think the X51 gives me that chance.  Now, the problem is...I want to walk in with a desktop that works. 

Is it really that bad? 

Now, I called to get the $100 promo card and backpack attached to my order which wasn't offered when I initially placed my order.  Since I have not received anything yet I think I should be included in those promos.  Now I want to walk into Starbucks with my desktop in my backpack instead of under my arm.  Anyway, the employee order support guy told me there may be some problems with that and my oder may not even be coming on time.

I didnt like the sound of that, especially with the negative feedback I have been reading.  I also want to go with the additional year of support which I have never had to worry about before, I hope thats not a problem.

Make me feel better, Chris.