Dalat Tech

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Dalat Tech

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May 21st, 2014 23:00

Latitude 3340 Touchpad Pausing

We recently purchased 40 units of the Latitude 3340 model. We have noticed on most of the new laptops when using the touchpad there will be frequent pauses in the cursor movement. It really affects the movement of the pointer. This behavior happens in the Bios, Factory image and our corporate image. It does not happen when we use an external mouse. Dell has replaced the touchpad on one unit and this has not helped. Has anyone else seen this issue with the 3340s? So far Dell has not reported this as a known issue. I am concerned that is may be an inherent hardware issue.