Posting to express my deep frustration with the addition of the Copilot key on your laptops.

This key is unnecessary, obtrusive, and actively reduces productivity:

• It cannot be reliably remapped to a useful function through Windows tools (PowerToys, SharkKeys)

• It is in the position of the heavily used right ctrl key, meaning most times I go to move right or left by word (ctrl-right arrow, ctrl-left arrow), I instead open a new app. Extremely irritating!

• Your firmware drivers mask the key, preventing standard scancode remapping utilities from fixing it.

Customers expect Dell hardware to empower productivity, not frustrate it. Instead, this feels like Microsoft bloatware forced into hardware, with no opt-out for the people actually paying for the machine.

Unless Dell restores control back to the customer — either by removing the Copilot key in future designs, or by publishing a proper driver/firmware update that allows us to fully remap or disable it — I will seriously reconsider purchasing Dell again and will be recommending other brands to colleagues and peers. I would have thought people would have learned better from Samsung's horribly failed Bixby dedicated button experience.  You have caused me to NEVER consider using copilot due to your heavy handed techniques. I spent most of today getting autohotkey to (mostly) remap the key back to its original purpose of being the right control key. Ugh!

Please cease prioritizing marketing gimmicks over usability. Give us back control of our own keyboards.