An update was pushed to my Alienware R15 last week on 20 August 2024. I thought it should be safe to do so.. so went ahead and updated it. Immediately the PC shuts itself down and went into multiple BSOD errors after I launched the app to check if any new features.

REGISTRY_FILTER_COVER_EXCEPTION, CLOCK WATCHDOG_TIMEOUT, IRQL_NOT_LESS_OR_EQUAL, SYSTEM_SERVICE_EXCEPTION.

I contacted DELL support and the support person suggest to do some diagnostics and eventually decided to do a reinstall of Win11. I tried many ways to reinstall and even clean install and all resulted to failure. Unable to login to windows and even safe mode. The support request has taken a week already and waiting for an SSD stock availability before a technician can visit to diagnose the issue. Sorry to say but I feel the Premium support service is quite slow.

Any others experienced the same issue?