HI, I AM OPERATING ON A DELL INSPIRON 5559 WITH i5 6th gen processor. When trying to launch supportassist

it keeps on loading. I later came and checked on my laptop in about an hour and it is still loading. Request the dell team to pls help me resolve this issue(note: I have tried everything like uninstalling, clearing memory, restarting pc etc.).

                                                                                                                                                                             Regards