UNSOLVED

sxs64

updated

5 years ago

S

sxs64

1 Rookie

4 Posts

0

3519

November 7th, 2021 10:00

G15 5515 - Alienware Command Center Audio Equaliser

Hi i've just taken delivery of a Dell G15 5515, all updates have been installed.

When in ACC application, under audio, after setting the equalizer to my desired setting then exiting the app the equalizer settings are not saved and the sound defaults back to normal. 

Headphones are plugged in, Audio Effects is switched on, Equalizer is on, but the individual frequency sliders revert back to 0 (default). Have also tried creating a separate profile as shown but after exiting then reopening the application defaults back to the Alienware profile.

sxs64_1-1636310526040.png


After, reopening the utility.

sxs64_2-1636310698690.png

Have tried uninstalling, manually cleaning up left over entries and reinstalling but the problem persists. Can anyone else recreate the problem?

Regards.