Hello All,

I am trying to install RecoverPoint for VMs and am receiving an error at step 11.3 in the deployment manager.

The error is "Failed to set the given vCenter Server credentials. Verify connectivity and login credentials and try again".

I have verified connectivity between the vRPAs and the vCenter server which by the way is the vCenter server appliance and not windows based.

I am running the deployment manager from my local windows PC and there may be firewall restrictions between my local windows workstation and the vCenter server that could be causing this issue.  But I can access the vCenter server from my local windows workstation using the windows and web clients.  Is there another port that the deployment manager might need open in order to communicate with the vCenter server and set the credentials?

The deployment manager gets by step 11.1 in which it verifies vCenter server credentials.

Thanks!