I have been a customer of Dell's since the late 90"s and I must admit as time passes I have lost respect for this company and some of it's products, svcs and helpers. Last June 2012 I purchased a laptop ( (Insprion N5110). In January 2013 I purchased Windows 8 Pro by Microsoft but sold to me by Dell. I received the package and loaded by direction to my laptop THEN all broke loose. My computer has not worked properly since, I have called and called contacted many, many people which one person name Katie worked with me for approx 4 hours she also provided a cast # for me. She was very helpful and very personable. But when I turned the computer on the next morning..NOTHING, ABSOLUTELY NOTHING. So the calling began, I was given the royal round around and I am sure you have heard this before. I called for about 3-4 months and the same thing. Wrote plenty of letters and the only help I received was to receive my money back for the CD/Windows 8. So after 6 months of calling. I was finally helped and  I was told that my laptop was no longer under warranty and I would have to purchase service contract in order to be helped. I all but cursed the worse words you could think. Because I felt I was strung along until the warranty ended and then was told that there was nothing they (Dell) could do, even though I purchased the Windows 8 from you. So I figured that I would go thur Microsoft and of course got the run around but was FINALLY told that they only cover 90 days for the Windows 8 CD! Not ony am I but I do not have a fundtioning laptop. I sincerely feel that Dell should either replace this one or it be returned for credit for another one or to repair it. This is the list of problems with the CD -
1. WiFi was removed but was reinstalled by Katie, but now it works when it wants too.
2. Did System Restore over and over again...nothing.
3. Problems with JavaScript (deep link(0), cannot play games, cannot go to 2nd page, cannot open emails, cannot sign/log in, cannot go to Dell on it. Have to use Desk Top.Cannot go to McAfee.  The screen goes black but comes back after 30-40 minutes or turn off.

Can some on help me, so I can use my laptop. I have considered buying another one or maybe receiving a XPS10 in trade. Someone please contact me or help me in some way instead of trying to sel me a service contract, when the damage was done in January and have been trying to get help for six(6) months Thank you, you can find out my information from my name, feel free to call/contact me.