Hello,

   I have an XPS 10 running windows rt 8.1. Its corrupted in a number of ways but here is the dilemna.

I went to the Microsoft Store to see if they could reset the xps 10 to factory defaults.

In order to do this, you need a recovery stick(usb). As it turns out this is not possible if you have already updated it to win 8.1. That function is not available.

The Microsoft Tech said I needed to talk to Dell since their Surface RT usb recovery disk wouldn't work on the XPS 10.  

What I need is a Dell XPS 10 recovery image so that I have the ability to "reset to factory defaults"

No I don't have Dell support anymore on this but this seems to be a function that I should be able to keep even if not on support.

Any suggestions are appreciated....

JGP