Hello!

This issue with the headset jack of the XPS not working is nothing new to this community.

I checked the forum and tried solutions that worked for others; in particular, I tried this one: Solved: XPS 13 9310 headphone jack not working - Dell Community

However, after unstalling wave-max pro I'm not able to re-install it. I start the installation, it opens the prompt of commands saying it is installing the app, but the installation fails all the time. And just updating the Realtek drivers didn't do any good.

So, any suggestion on how to get wave max pro back and solve the headset jack issue in any other way? I run on Windows 11, the headset has never worked from the laptop jack, but they work from the docking station...