Ordered a new Alienware 34in ultrawide gaming monitor and a day after, I got the email confirmation that it had been shipped. Due to a bunch of my other packages being constantly stolen from my apartment building I called Fedex to hold it a location. They informed me that Dell had places delivery changes restrictions (without my authorization might I add) on my package and that I would have to get in contact with them about getting those restrictions lifted before they can hold my package. So immediately I called customer service support, and some lady picked up with the worst attitude ever. She aggressively and rudely yelled at me that they were closed and before I could even muster up a word she hung up on me.  The customer service help does not open up until 9AM the next morning (also when I would have to go to work), but by that time the shipment would have already been loaded up on the truck and been sent to my apartment. So now I just have to sit and wait and hope that my $1,200 monitor does not get stolen because Dell places unauthorized restrictions on my order and customer service is equivalent to being useless. 

- Side note, I only found out about the hours because in my desperation, I chatted with Sales support and they informed me of it. They have no problem keeping sales support open late but not any other form of customer support. Only shows that they only care about you up until they make the sale and get your money. After that, they could not care less about your experience.