I recently purchased a Microsoft gift card. After a few days, I was notified the card was available in my digital locker. Guess what wasn’t in my digital locker!? I tried to call and chat, finally got someone, who thought I was an idiot. Well, after an exhausting chat the situation was escalated (supposedly) and another associate said, oh it takes an hour to get fixed. What was currently going on is I paid for the gift card through PayPal, but my paypal is under another email than my Dell account (which is what I was logged in while making my purchase). How hard is it to transfer a purchase? Why can’t they just reissue the card under the proper information? Nobody seems to care or are able to rectify the situation. I’m done with Dell after this.