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Chuckie.D

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5 years ago

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Chuckie.D

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March 31st, 2021 15:00

Does WD19DCS Dock Support DP-ALT mode?

I have recently purchased a Dell 5410 and paired it with a WD19DCS dock and am attempting to run standard monitors with HDMI inputs. I have purchased 2 x aLogic DisplayPort to HDMI cables to get the video signal from the dock to the monitors but these cable do not seem to work. I have researched the aLogic cables I purchased and on their support page, there is a reference to ensuring that "DP-ALT" mode is turned on and that the dock can run it.

First question, is the WD19DCS dock capable of running in DP-ALT mode?

Second question, if so, how do I turn it on?

Thanks team...!