Have an Alienware 18 that is still is warranty. Problem is that when I first got it I noticed straight away that the alien head on the lid, and the Alienware logo on the bottom of the screen does not light up. When using the command center you can select them and change the color using the color wheel and displays the change in color on the screen to visually show you which you have selected, but does not actually change the alien head or the logo? I tried to re-install the command center but tells me I need to uninstall the command center first. Problem is that it is not listed in the programs and features to uninstall the program. Does anyone know if this is a hardware fault or a software fault that lies with the command center?