IconZ1

updated

13 years ago

I

IconZ1

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8 Posts

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1520908

August 26th, 2013 06:00

The watchdog timer expired.

We have several Dell PowerEdge T620 servers in remote locations throughout our Enterprise.  Each of them is randomly throwing the following event and thus far I've found no information about the message or how to resolve it.  I'm hoping someone here can help me figure this out.


Event Message: The watchdog time expired.

Severity: Critical

Detailed Description: The operating system or potentially an application failed to communicate to the baseboard management controller (BMC) within the timeout period.

Recommended Action: Check the operating system, application, hardware, and system event log for exception events.

Message ID: ASR0000

System Model: PowerEdge T620

Power State: ON

Operating System: Microsoft Windows Server 2012, Standard x64 Edition

While I've been working in the desktop support world for a very long time, I'm fairly new to Dell servers.  I'm trying to help another highly over-worked, over-stressed, administrator with this issue.  Is someone can spare the time to help me learn where to look to gain more insight on what might be going on, I'd really appreciate it.  I'm willing and able to learn so I can help take some work off a co-worker's plate.  Thanks.