How do I get my money back? When I call support and they keep hanging up on me? And no they are no hanging up on me because I'm rude. They just simply hang up. They say they'll transfer and hang up. Put me on hold, hang up.  It's madness. I've had two replacements since November which means I've had three of these things and none work to my satisfaction. The last time I tried to get through to the warranty department (customer service will no longer help me) they hung up on me again! It is exhausting. I need someone from Dell to take this computer back and give me back my money. it does not work properly! I can't seem to get this through to the folks in the support group. Does anyone have any advice on this? I've been going back and forth with them since November. Had the latest replacement shipped a little over a month ago. Started calling support but as noted above. It's just exhausting.