We are currently running 2 Brocade 4900's, on Fabric OS v6.1.0c.   We opened the tickets requesting firmware upgrade to v6.3.0c a couple of days ago.   Heard back from the CE today that they can't do such an upgrade without waiting for 5 days for the change approval.   Is this normal?   Who is supposed to be approving the changes anyway?  Is there a way to expedite this upgrade?