i have an external disc drive that i’ve used to watch movies and play cds via this laptop before. recently it hasn’t been working (like, the little popup thing that’d normally show up on my computer screen when i plug it in doesn’t show up, and the eject button on the disc drive doesn’t start working/the light that shows it’s connected doesn’t turn on). explorer will recognize that the usb converter i use is plugged in, just not that the disc drive is connected. when i tried plugging the disc drive into a family member’s computer (using the same converter) it worked, so it seems my laptop is the issue.

other info that i doubt is relevant, but just in case: i’ve been without wifi for about a month now and every time i used the disc drive previously my laptop was connected to the internet. also i’ve restarted my computer a few times and nothing has changed. laptop is an xps 15.