Hey Dell,

I made an order on Black Friday and my order has both shipped and arrived since then but I have yet to get my 20% Rakuten Cashback. I have already contacted Rakuten and they said that they needed Dell to send them information regarding my purchase. I have also contacted Dell via support on Sunday but my support ticket and link doesn't seem to be working and I haven't gotten a response on it. Can I get some support regarding this issue?

Thank you,

Toby