I ordered 2 laptops from different accounts. Got order confirmation of 1 but didn't get order number for 2nd laptop.

My money got deducted. Just got a IRN number for 2nd laptop. 

I ordered this laptop for gifting someone close friend of mine for a purpose. I ordered early thinking it will reach on time. 

Call wait times more than 1 hour. Sent email to the team, no reply from the team. 

As i see same problem of many customers, either order number not generated or pathetic customer support.

All the team cares is taking money of the customers and delaying things.

Only reply i see from the team on the forums is, sorry we are experiencing high volume and we just saw your message. 

I was referred here by a friend, telling take dell, great service, but now I realise pathetic customer support. 

I was previously using HP laptops and happy atleast i used to get reply from the team whenever i needed. 

Now since I'm speaking against the company, this message will be deleted.

For my own order have to message and call support n number of times.

Highly disappointed.