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I have Dell XPS 13 7390 and Dell Thunderbolt Dock- WD19TB but when I connect an ethernet cable to the dock or to the laptop it will disconnect from the internet for a few seconds and reconnect regularly. WiFi works ok.
- I have used different cables and still disconnects.
- Dell has replaced my docking station twice.
- Dell has replaced the motherboard.
- The router has been replaced. I have replaced the router
- Dell has updated all of the drivers.
- I saw this on a different thread in the Dell Community which said to do the following - I have disabled Energy Efficient ethernet and green ethernet and wake on Magic Packet
I have tried the ethernet with a different computer and it works fine.
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