No-one can really help me here, but just thought I would post anyway

Dell Tech Support -

What and absolute joke, people warned me about buying from Dell and did I listen....No

I have an XPS 1330, was really happy with the laptop, but the power supply has just failed. So no Laptop and I need it for work.

Tried to contact tech support, no email response, no acnoledgement, I eventaully rang - was transferred to india, was put on hold and todl it would be at least 20 mins, oh and the call is on a premium rate number.

Im supposed to have XPS Premium Warranty and Next Business day - whatever that means, well I know what it means, absolutely nothing. Has anyone tried the one line tech help chat and been successful - well i'll save yo the trouble don't bother that's another joke.  Even a feedback survey cut me off when I rated Dells performance as 1 - unsatisfactory.

All I want to do is report my power supply is dead and I need a new one. How hard should that be.

Good luck and I hope lots of potential new custmers read this.