Have an XPS with failing hard drive. Trying to install new drive but can't get all the screws out. They are small T5 and some one at Dell thought it was a good idea to apply blue thread locker! Never, I mean NEVER do that! They are locked in so tight that even with a freshly ground T5 bit, the heads strip out. How do the techs at Dell get them out and how do you get replacements? After all the glitches, this will probably be the last Dell I get.