Customer Care

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• Brand-New Monitor Cracked During Initial Setup – No Assistance Provided

  Started By

  SP

  S Phiri

  Jul 10, 2026

  Customer Care

  Last response by

  DELL-Cares

  2 months ago

  18

  0

  2

• Dell reward points gone after update

  Started By

  H

  Hachicko

  Jul 10, 2026

  Customer Care

  Last response by

  DELL-Cares

  2 months ago

  2

  0

  1

• dellstore.com login issue

  Started By

  A

  Athiraajith

  Jul 10, 2026

  Customer Care

  Last response by

  ejn63

  2 months ago

  5

  0

  2

• Dell Reward Points Earned From Alienware Not Showing

  Started By

  TM

  The Miller

  Jul 10, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  2 months ago

  96

  0

  1

• How do I reach a manager or supervisor of the Chat Team?

  Started By

  KA

  Katie A

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  2 months ago

  2

  0

  1

• Annual Subscription with Auto- Renewal

  Started By

  O

  ouroboro

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  2 months ago

  2

  0

  1

• Need help with missing dell rewards

  Started By

  T

  tekka2001

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  2 months ago

  2

  0

  1

• Payment Help

  Started By

  S

  stewartce

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  2 months ago

  2

  0

  1

• Dell Rewards

  Started By

  F

  footshushi

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares

  2 months ago

  2

  0

  1

• Dell Reward expiry no longer updating correctly

  Started By

  E

  erehwon85

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares

  2 months ago

  2

  0

  1

• Case closed without resolution

  Started By

  P

  Paul35079

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-Cares

  2 months ago

  4

  0

  1

• Dell Rewards

  Started By

  M

  MikeeC01

  Jul 9, 2026

  Customer Care

  Last response by

  MikeeC01

  2 months ago

  46

  0

  4

• I need help locating my DELL Latitude 3590

  Started By

  M

  MarvinByansi

  Jul 9, 2026

  Customer Care

  Last response by

  DELL-ChrisM2

  2 months ago

  5

  0

  3

• PF RELATED

  Started By

  L

  LAKSHIKA

  Jul 9, 2026

  Customer Care

  LAKSHIKA

  updated

  2 months ago

  2

  0

  0

• serious dissatisfaction

  Started By

  D

  DRJH

  Jul 8, 2026

  Customer Care

  Last response by

  ejn63

  2 months ago

  10

  0

  4