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m17, start button blinking 2x red and 1x blue
Hello,
I changed battey in my alienware r17m5 and this problem showup:
when I press the ON button, the laptop starts for 2 seconds and then stop. He does this several times and then starts up with a black screen and the power LED (skull) blinks 2x red and 1 blue
Somebody know the problem?
5764
0
Posted January 25th, 2022 12:00
Click the blue DELL-Cares username. Their profile page will appear. On the right click, "Send this user a private message". They will need the private Service Tag.
DELL-Chris M (old account)
#IWork4Dell
5719
0
Posted January 25th, 2022 12:00
Welcome to Dell Social Media Support for Technical and After Sales inquiries.
Please share the Service Tag / Express Service code / Order Number via Direct / Private message in the text format for which you need assistance.
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For all non-technical issues that require your private data, we must communicate via a private Direct Message
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0
Posted January 25th, 2022 12:00
deleted sorry
5757
0
Posted January 25th, 2022 12:00
Alienware 17 R4 Service Manual | Dell US
Light Code 2-1 means the processor has failed.
Make sure you bought the battery from Dell and not from an online seller.
5758
0
Posted January 25th, 2022 12:00
I count laptop 5 times switch on/off and then starts with black screen and power button is blinking 2x red and 1x green.
5716
0
Posted January 25th, 2022 12:00
To ensure the security of your information, I recommend deleting any Dell-based information (Service Tag / Express Service Code) post.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
Szymi74
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4 Posts
5755
0
Posted January 25th, 2022 12:00
This battery is not from Dell. Looks I need to buy new laptop?