here's my problem. 1. I originally had installed the McAfee Security system on my computer. When that free trial ran out, I opted to go for the CA Internet Security Suite (with firewall, spam, virus, etc). 2.Before I could down load the CA suite I had to uninstall all of the McAfee software. 3.Done. I uninstalled McAfee. 4.I installed CA internet security. 5.A week later my computer started doing funny things - like, I could no longer print to my network printer (I assume because of the high security level reset) My computer started freezing with an error message. I tried to lower the security level but still could not print. 6.So I did a system restore to the day before I installed the new security suite. 7. Here's my issue. Since I uninstalled the McAfee already, there is no software there. But, since I did a system restore my computer thinks mcAfee is still on there. I cannot go further with any security install until I get McAfee completely off my computer. But my computer says there is information missing so i can't get it off. VICIOUS CIRCLE! Can anyone offer any advice?