2 Intern

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11.9K Posts

February 14th, 2005 18:00



@AEsco48 wrote:
we bought two dell dim 3000's recently...one of them got messed up so my father backed everything up and put in the wind XP CD thinking it was a recovery CD, it deleted everything and installed just win XP...but now he does not have the other programs the computer brought....dell support said im scr**ed b\c we deleted everything, and thats all they could do...and they cant give me the other software, just whats on the other CD.....so i cloned the 2nd identical computer and tried to do the Dell PC Restore but it said " Unsupported Change in your Master boot record"

how can i fix this, just want to get the computer like if it was new out of the box (less then 2 weeks ago)
 
You cannot.  You can reinstall Windows, the word processing software, and some other things.  That's it.  Or, you can Ghost your 2nd computer as you did, then use the PC Restore on it, then clone that to your 1st machine, then put back on the 2nd computer's ghosted image.  Assuming of course they are 100% identical in software configuration.

10 Elder

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46K Posts

February 14th, 2005 19:00

AEsco48.

You could go to Dell's download website for all the utilities, drivers and applications for the D3000, download them and burn them to a CD. When I requested the D8400 "Utilities and Drivers" & "Applications" CDs from Dell they were send to me, within five days, free of charge.

Bev.

5 Posts

February 15th, 2005 02:00

I tried getting the clone HD puting it into the computer the copy was made from and CTRL F11 and i got the same error as in the other computer....

10 Elder

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46K Posts

February 15th, 2005 02:00

AEsco48 wrote :
 
I tried getting the clone HD puting it into the computer the copy was made from and CTRL F11 and i got the same error as in the other computer....
 
Looks like a clean install of windows is in order.
 
Bev.
 
 

 

5 Posts

February 15th, 2005 12:00

i did that....it erased the Dell PC restore....

10 Elder

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46K Posts

February 15th, 2005 20:00

Aesco48 wrote

"i did that....it erased the Dell PC restore...."

A clean reinstall of XP will erase everything, when you use the "Delete all Partitions" option.

Bev.

 

5 Posts

February 16th, 2005 04:00

yea...too late to not selext that option....now what?

2 Intern

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11.9K Posts

February 16th, 2005 11:00



@AEsco48 wrote:
yea...too late to not selext that option....now what?



Your only option is to reinstall Windows, then your software.

5 Posts

February 17th, 2005 23:00

if only all the software that came with the computer was on CD's
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