We have seen other burning software cause similar problems, this may be related to the Upper & Lower Filters. Click on the CD/RW link in my post and scroll to Section 12, article 10. Windows will re-build the filters once you re-boot after running the Dell article.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Thanks Jeff - I tried your suggestion about three times and the drives do not work. It seems that when I place a disc in the drive and close the door it attempts to run. However, nothing happens. When I go into My Computer and click on the drive - it tells me to insert a disc.
Same CD/Rw link, Section 11, article 2; Section 20, article 3. If this does not help, open the case and disconnect the IDE cable and power cable from both drives, re-boot; let Windows load, then shutdown again, test each drive as the only device attached to the IDE cable. Dell ships their systems using the Cable Select jumper feature, so the jumper should be on CS or CSEL, attach to the "End" connection.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Predator
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15.3K Posts
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June 3rd, 2005 22:00
Hi Tygan,
We have seen other burning software cause similar problems, this may be related to the Upper & Lower Filters. Click on the CD/RW link in my post and scroll to Section 12, article 10. Windows will re-build the filters once you re-boot after running the Dell article.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
tygan
2 Posts
0
June 4th, 2005 15:00
Predator
2 Intern
•
15.3K Posts
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June 4th, 2005 20:00
Hi Steve,
Same CD/Rw link, Section 11, article 2; Section 20, article 3.
If this does not help, open the case and disconnect the IDE cable and power cable from both drives, re-boot; let Windows load, then shutdown again, test each drive as the only device attached to the IDE cable. Dell ships their systems using the Cable Select jumper feature, so the jumper should be on CS or CSEL, attach to the "End" connection.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link