No, A "!" is marked by both CD & DVD Drives. I tried to troubleshoot but the computer does not detect the drives. When I start the computer, it does give an error code.
mvdc170.dll
???
Uninstall the drives in the Device Manager ans see if Windows will re-detect them upon boot-up and install them. Check the BIOS (Set-up) to be sure they are detected there.
I do not know what mvdc170.dll is. Did you recently make some changes to the computer? Consider also using the Restore feature and restoring to an earlier date.
To add with Mike`s ~ Skybird, we have seen this before with iTunes and sorry no the best answer is not exchange the drives. If your Operating system is Windows XP, the chances are good this is an issue with the Upper & Lower Filters; Click on the CD/RW link in my post and scroll to Section 12, article 10. If not XP, then re-load the IDE channel, same CD/RW link Section 20, article 3.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Even if the bios is current, download again and reflash.
I think Dell has some major problem with DVD drives. I didn't know the XPS series has thses problems too.
Did u know that PowerDVD and Realplayer have conflict issues? Cyberlink told me to dump realplayer.
Do a search on the net for DVD drives. Many problems and no real solutions. Type in your model number of the DVD drive. I did for my Philips 8631, and I am getting an NEC 3530a RW. Most people will tell you you dump the 8631.
The best answer is check the BIOS and exchange DVD drive. My! How technical is that?
Even if the bios is current, download again and reflash.
I think Dell has some major problem with DVD drives. I didn't know the XPS series has thses problems too.
Did u know that PowerDVD and Realplayer have conflict issues? Cyberlink told me to dump realplayer.
Do a search on the net for DVD drives. Many problems and no real solutions. Type in your model number of the DVD drive. I did for my Philips 8631, and I am getting an NEC 3530a RW. Most people will tell you you dump the 8631.
The best answer is check the BIOS and exchange DVD drive. My! How technical is that?
The rash of "lost drives" started when XP hit the streets!
It is not related to Dell, hardware or software, but falls on MS.
Thanks for your info that it is a Microsoft Problem. This is the 1st time I have a good lead on troubleshooting.
Anything forum or other solutions to this?
At least now I know not to panic, basically rebooting the PC is a normal resolution. I don't have a major problem with this, just a little annoyed. I won't have to troubleshoot this symtom because there is no fix.
Windows XP64 is on the horizon, hopefully this will be a better system. Cannot get the CD, because it is still on back order for 2 months now.
Glad to hears the news ! We have seen this with Roxio, Nero, iTunes, Sonic, MusicMatch, basically any third party program.
Best of luck with your system!
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
I posted the same information dealing with the Upper & Lower Filters, why are you repeating basically the same information? That is considered bad etiquette and simply rude in this forum, actually any forum on the net. Take the time to read the replies in a thread before posting the same information. If you require help with an issue, then start a new thread with your issue.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Click on the limk above for lost drives or wrong letter assignment. This is for Windows XP
After you install Microsoft Windows XP, the CD-ROM drive, the DVD-ROM drive, or CD-ROM R/W drive may not be visible in the My Computer window. Additionally, there may be question marks on the devices that are listed under
CD-ROM drives in Device Manager.
RESOLUTION
To resolve this behavior, use the following methods in the order that they are presented in.
Method 1: Remove the registry entry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
1.Click
Start, and then click
Run.2.In the
Open box, type regedit, and then click
OK.3.Locate and then click the following registry subkey:
4.On the
File menu, click
Export.5.In the
File name box, type savedkey, and then click
Save.6.Click the
REG_MULTI_SZ data type
UpperFilters, and then click
Delete on the
Edit menu. When you are prompted to confirm the deletion, click
Yes.
Note If this data type is missing, go to Method 2.7.Click the
REG_MULTI_SZ data type
LowerFilters, and then click
Delete on the
Edit menu. When you are prompted to confirm the deletion, click
Yes.8.Quit Registry Editor, and then restart the computer.
Method 2: Replace the existing driver1.Click
Start, and then click
Control Panel.2.If Control Panel is in Category view, click
Performance and Maintenance, and then click
System.
If Control Panel is in Classic view, double-click
System.3.On the
Hardware tab, click
Device Manager.4.Click the drive with the question mark next to it.5.On the
Action menu, click
Uninstall. When you are prompted to confirm the removal, click
OK.6.Repeat steps 4 through 5 for any other drives with question marks.7.On the
Action menu, click
Scan for hardware changes
Message Edited by mmarinello1 on 05-15-2005 10:06 AM
Skybird
10.9K Posts
0
May 14th, 2005 14:00
mascny
14 Posts
0
May 14th, 2005 21:00
mvdc170.dll
???
Skybird
10.9K Posts
0
May 14th, 2005 21:00
them upon boot-up and install them. Check the BIOS (Set-up) to be sure they
are detected there.
I do not know what mvdc170.dll is. Did you recently make some changes to the
computer? Consider also using the Restore feature and restoring to an earlier
date.
Predator
2 Intern
•
15.3K Posts
0
May 14th, 2005 22:00
Hi Mascny,
To add with Mike`s ~ Skybird, we have seen this before with iTunes and sorry no the best answer is not exchange the drives. If your Operating system is Windows XP, the chances are good this is an issue with the Upper & Lower Filters; Click on the CD/RW link in my post and scroll to Section 12, article 10. If not XP, then re-load the IDE channel, same CD/RW link Section 20, article 3.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
Message Edited by Predator on 05-14-2005 08:00 PM
mmarinello1
47 Posts
0
May 14th, 2005 22:00
BIOS problem.
Even if the bios is current, download again and reflash.
I think Dell has some major problem with DVD drives. I didn't know the XPS series has thses problems too.
Did u know that PowerDVD and Realplayer have conflict issues? Cyberlink told me to dump realplayer.
Do a search on the net for DVD drives. Many problems and no real solutions. Type in your model number of the DVD drive. I did for my Philips 8631, and I am getting an NEC 3530a RW. Most people will tell you you dump the 8631.
The best answer is check the BIOS and exchange DVD drive. My! How technical is that?
Jim Hardin
2 Intern
•
2.1K Posts
0
May 15th, 2005 10:00
The rash of "lost drives" started when XP hit the streets!
It is not related to Dell, hardware or software, but falls on MS.
mmarinello1
47 Posts
0
May 15th, 2005 13:00
To Jim Hardin:
Thanks for your info that it is a Microsoft Problem. This is the 1st time I have a good lead on troubleshooting.
Anything forum or other solutions to this?
At least now I know not to panic, basically rebooting the PC is a normal resolution. I don't have a major problem with this, just a little annoyed. I won't have to troubleshoot this symtom because there is no fix.
Windows XP64 is on the horizon, hopefully this will be a better system. Cannot get the CD, because it is still on back order for 2 months now.
Predator
2 Intern
•
15.3K Posts
0
May 15th, 2005 14:00
Hi Scott,
Glad to hears the news !
We have seen this with Roxio, Nero, iTunes, Sonic, MusicMatch, basically any third party program.
Best of luck with your system!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
Predator
2 Intern
•
15.3K Posts
0
May 15th, 2005 14:00
MMarinello,
I posted the same information dealing with the Upper & Lower Filters, why are you repeating basically the same information? That is considered bad etiquette and simply rude in this forum, actually any forum on the net. Take the time to read the replies in a thread before posting the same information.
If you require help with an issue, then start a new thread with your issue.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
Message Edited by Predator on 05-15-2005 12:17 PM
zbestwun2001
3 Apprentice
•
8.8K Posts
0
May 15th, 2005 14:00
Are you sober? You seem to be as eradict in your help as a drunk driver trying to make it home after a long night out partying.
I think you best pull over to the side of the road and park and sleep it off.
Steve
mmarinello1
47 Posts
0
May 15th, 2005 14:00
1.Click Start, and then click Run.2.In the Open box, type regedit, and then click OK.3.Locate and then click the following registry subkey:
Note If this data type is missing, go to Method 2.7.Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.8.Quit Registry Editor, and then restart the computer. Method 2: Replace the existing driver1.Click Start, and then click Control Panel.2.If Control Panel is in Category view, click Performance and Maintenance, and then click System.
If Control Panel is in Classic view, double-click System.3.On the Hardware tab, click Device Manager.4.Click the drive with the question mark next to it.5.On the Action menu, click Uninstall. When you are prompted to confirm the removal, click OK.6.Repeat steps 4 through 5 for any other drives with question marks.7.On the Action menu, click Scan for hardware changes
Message Edited by mmarinello1 on 05-15-2005 10:06 AM
mascny
14 Posts
0
May 15th, 2005 14:00
I removed the filters and reinstalled itunes and all problems are resolved!!
Thx
Scott
osprey4
4 Operator
•
34.2K Posts
0
May 15th, 2005 23:00
Steve:
That wasn't necessary. This is a technical forum, not a typing class.