hard drive won't boot and bios doesn't recognize

Question

hi, 5100 doesn't recognize hard drive. went through chat tech support who ran me through a battery of exercises to get it to boot. no joy. now i have to get the data recovered by a third party (hopefully). my question is, could the temperature issues with the 5100 series do any hard drive damage?   thanks bruce

bequinn · Answer

could that compromise the data?

ejn63 · Answer

High temperatures are never good for a hard drive.

ejn63 · Answer

Indeed, it could.

bequinn · Answer

ok. thanks

Storage, Drives & Media

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