I have a Phillips DVD and RW 8631, I insert a dvd and all I get is the message "please insert a disk in drive E:." When I use the "Power DVD" software it doesnt see a disk either. However it will open and close the tray, the wrong tray, it sees my D drive. The E: drive, the DVD drive will open and close, when I us ethe manual external button,but no software I have sees a disk. Any ideas????? Any help would be appreciated.
Tx, coolbreez
This doesn't help but I am using the same Philips DVD+RW 8631 and can only access some DVDs and CDRs (cannot read the dell resource CDs error).
interestingly, it is the same disks each time that cannot be read by the DVD+RW. I heard that there is an upgrade for the firmware but have yet to get my hands on it.
The latest Dell firmware for this drive has helped some Members, if you are still interested, here is a link, I used the 8400 series as a reference but the file is the same.
If this does not help, post back and we will work with this issue some more.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Thanks Predator, that upgrade did the trick. Its all good now,don't now why it "went away" to begin with, but the Drive is now workin like it should, thanks again.
Thanks, I updated with an older file BD10.exe which does work but have not tested on any CDRWs or CD+R (which used to work before anyway). Mute point now as we have the latest version. Interesting though predator it allowed me to update with an older version as I purchased PC in April.
One can usually flash back and forward with firmwares designed for the drive and ones that are written well! Also, remember Dell`s orders 10`s of thousands of these drives at a time and they (Dell) do not flash the drives, so it is possible you received a drive, even though New, it could be one with the original firmware release.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
oltools
2 Posts
0
August 18th, 2005 15:00
This doesn't help but I am using the same Philips DVD+RW 8631 and can only access some DVDs and CDRs (cannot read the dell resource CDs error).
interestingly, it is the same disks each time that cannot be read by the DVD+RW. I heard that there is an upgrade for the firmware but have yet to get my hands on it.
oiltools
Predator
2 Intern
•
15.3K Posts
0
August 18th, 2005 16:00
Hi Coolbreez & oltool,
The latest Dell firmware for this drive has helped some Members, if you are still interested, here is a link, I used the 8400 series as a reference but the file is the same.
GD30
If this does not help, post back and we will work with this issue some more.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Coolbreez
3 Posts
0
August 18th, 2005 20:00
Thanks Predator, that upgrade did the trick. Its all good now,don't now why it "went away" to begin with, but the Drive is now workin like it should, thanks again.
Coolbreez
Coolbreez
3 Posts
0
August 18th, 2005 21:00
oltools
2 Posts
0
August 19th, 2005 03:00
Thanks, I updated with an older file BD10.exe which does work but have not tested on any CDRWs or CD+R (which used to work before anyway). Mute point now as we have the latest version. Interesting though predator it allowed me to update with an older version as I purchased PC in April.
Cheers,
Predator
2 Intern
•
15.3K Posts
0
August 19th, 2005 10:00
Hi oltools,
One can usually flash back and forward with firmwares designed for the drive and ones that are written well!
Also, remember Dell`s orders 10`s of thousands of these drives at a time and they (Dell) do not flash the drives, so it is possible you received a drive, even though New, it could be one with the original firmware release.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link