I just got a new Dimension 5100 and having trouble with burning CD's (have not tried DVD's yet). I think its the DLA, I am trying to backup Quicken files to CD/RW which works fine on my older machine. I dont know if its the drive (Philips DVD8701) or the software. I have had the drive not recognized on rebooting, freezing, it got stuck on windows shutting down for about an hour before I forced it off. errors saying "General Failure" I see from other posts many are just un-installing the Sonic software and using somethine else. I have Easy CD & DVD Creator 6, I installed that, but I get message stating that the drive is not supported. Just wonering if anyone out there has tried Roxio Easy Media Creator 7 with the Philips DVD8701. I'd like to know if it will work before I consider buying it.
Any ideas or suggestions?
Dimension 5100
3.4 GHz
2 GB DDR2 SDRAM
80 GB SATA HD
XP Home SP2
16X DVD-ROM
16X DVD+/-R/W DL
Starting in Roxio's v6, dynamic disc detection is used meaning that if the drive is less than about 2 years old it is supported.
I would make sure you have the Sonic disc, then uninstall Sonic. Uninstall Roxio and look in your Program Files folder and delete the folders Sonic & Roxio.
Through the Control Panel, Device Manager, delete the drive and reboot. Then install Roxio and see what happens.
Thanks Jim, I tried that, but still had problems. Called Dell, after 2 hours on the phone, they determined the drive is defective, now I will wait until Wednesday for onsite tech to replace DVD-RW. Funny thing also, I cant play audio CD, it will read track name, but wont play, no problem with MP3.
Now a question on the software, Easy CD & DVD Creator 6 and Sonic RecordNow / My DVD LE. Can I keep both software packages? If I undestand this right, I must use only one, DirectCD or Sonic DLA, but not both? I am not sure how these two affect the ECDC6 and RecordNow.
Thanks again for your help.
Dimension 5100
3.4 GHz
2 GB DDR2 SDRAM
80 GB SATA HD
XP Home SP2
16X DVD-ROM
16X DVD+/-R/W DL
Correct, only ONE packet writer can be active on any PC.
Personally, I would remove all burning software and traces until the new drive is installed. Then only install one while you test it out.
There is no point in having 2 software packages that do the same thing. Pick one and stay with it.
Thanks Jim, I tried that, but still had problems. Called Dell, after 2 hours on the phone, they determined the drive is defective, now I will wait until Wednesday for onsite tech to replace DVD-RW. Funny thing also, I cant play audio CD, it will read track name, but wont play, no problem with MP3.
Now a question on the software, Easy CD & DVD Creator 6 and Sonic RecordNow / My DVD LE. Can I keep both software packages? If I undestand this right, I must use only one, DirectCD or Sonic DLA, but not both? I am not sure how these two affect the ECDC6 and RecordNow.
I have a 9100 with a philips 8701 I purchased easy creator 7.5 and it works fine.
I also backup quicken 2004. I found that if I drag and dropped a file to the cd and then erased the file the system gave me the open to make the cd available to the system.
Jim Hardin
2 Intern
•
2.1K Posts
0
September 10th, 2005 20:00
Starting in Roxio's v6, dynamic disc detection is used meaning that if the drive is less than about 2 years old it is supported.
I would make sure you have the Sonic disc, then uninstall Sonic. Uninstall Roxio and look in your Program Files folder and delete the folders Sonic & Roxio.
Through the Control Panel, Device Manager, delete the drive and reboot. Then install Roxio and see what happens.
Jim Hardin
2 Intern
•
2.1K Posts
0
September 11th, 2005 15:00
Correct, only ONE packet writer can be active on any PC.
Personally, I would remove all burning software and traces until the new drive is installed. Then only install one while you test it out.
There is no point in having 2 software packages that do the same thing. Pick one and stay with it.
Ron964
6 Posts
0
September 11th, 2005 15:00
Thanks Jim, I tried that, but still had problems. Called Dell, after 2 hours on the phone, they determined the drive is defective, now I will wait until Wednesday for onsite tech to replace DVD-RW. Funny thing also, I cant play audio CD, it will read track name, but wont play, no problem with MP3.
Now a question on the software, Easy CD & DVD Creator 6 and Sonic RecordNow / My DVD LE. Can I keep both software packages? If I undestand this right, I must use only one, DirectCD or Sonic DLA, but not both? I am not sure how these two affect the ECDC6 and RecordNow.
Thanks again for your help.
theretiredone
1 Message
0
September 13th, 2005 14:00
I have a 9100 with a philips 8701 I purchased easy creator 7.5 and it works fine.
I also backup quicken 2004. I found that if I drag and dropped a file to the cd and then erased the file the system gave me the open to make the cd available to the system.
After that I was able to backup with no problem.