dvd drive disappear after reinstall windows xp sp2

Question

I have a Dimension XPS GEN 4 . after i reinstalled the windows xp sp2 ,  my dvd drive canot recognized  any dvd and  cd ...     what can i do now??  thank you..

osprey4 · Answer

Did you reinstall all of the drivers for your system, including the chipset driver? Did you follow the Dell Reinstallation guide?

osprey4 · Answer

In answer to your PM, see this Reinstallation Guide for your system.

Storage, Drives & Media

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