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mcvosi

22 Posts

14535

November 8th, 2005 20:00

Problems with Software Update

When trying to execute a BIOS update to a PowerEdge server via Software Update, it fails with the following error message:
  
File deploy command failed to execute with error message: Unable to access the specified share on the remote system.
 

tester25

626 Posts

November 9th, 2005 13:00

Can you fill in the following?
 
Operating System -
OpenManage Server Administrator Version -
PowerEdge Server Model -
Existing BIOS Version on PowerEdge Server -
Version of BIOS you are attempting to upgrade to -
 
And answer these questions:
 
1.  Are you doing the upgrade from OpenManage Server Administrator?
 
2.  Are you accessing the OpenManage Server Administrator locally or remotely from a different system?
 
3.  Is the drive that you have the BIOS update package on a local drive or is it a mapped network drive/mounted share?

tester25

626 Posts

November 9th, 2005 14:00

Which version of ITA are you using?

mcvosi

22 Posts

November 9th, 2005 14:00

Windows Server 2003 SP1
OMSA Agent 2.1
PowerEdge 1850
BIOS A01
Attempting A02 upgrade and PERC firmware upgrade
 
Attempting the upgrade from ITA on my management workstation
Different system
The updates are imported into the repository
 

mcvosi

22 Posts

November 9th, 2005 15:00

7.1.

 

mcvosi

22 Posts

December 7th, 2005 20:00

That sounds like a plausible reason.  I am unable to use AD integration because I have LM authentication disabled on my domain. 

I guess I will just use the local admin account.

 

 

Message Edited by mcvosi on 12-07-2005 04:47 PM

haragan

1 Message

December 7th, 2005 20:00

I get the same error message when I run updates under our main admin account for our network but it works if I create a local account and give admin access to this account.
 
Does anybody know why? Our main admin account is a member of local administrators through out our forest. Could it be because I am not checking the "active directory login" checkbox when you first login to IT Assistant. I always get a failed login message whever I do that.
 
Thx!

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