10.9K Posts

December 29th, 2005 17:00

Try this Dell Article for Removing the UpperFilters and LowerFilters Values with
the Registry Editor ...........

10.9K Posts

December 29th, 2005 17:00

Look in the Device Manager.  Click the (+) next to DVD/CD-ROM drives.
Richt-click the drives and select Properties.  Is there an Error Code
present?

3 Posts

December 29th, 2005 17:00

It's working so far.
 
Who da man?
You da man! Thanks!

3 Posts

December 29th, 2005 17:00

Yes. Has a yellow exclamation point.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)."

I tried to run troubleshooter, but don't want to delete the program/device/whatever and not be able to get it back. I have the Dell application CD beside me if that does any good.

Thanks,

Jason

10.9K Posts

December 29th, 2005 18:00

Glad it worked.  Best regards.

10.9K Posts

December 29th, 2005 18:00

Hopefully what you deleted was rewritten correctly.  Sometimes, after this procedure,
the burning software needs to be reinstalled.  Keep an eye open for that.

10.9K Posts

December 29th, 2005 19:00

This is a fairly common problem that showed with the release of Windows XP.
It appeared when removing burning software, however, since it has been cause
by a n numbers of program installation and removals.  You now know what to
do the next time.
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