Thanks for the info, if uninstall the DLA , will I be able to use this CD burner, I don't have a Sonic disk , it just came on here, I  have tried the HI-Tech CD-R 16X 80 min/ 700MB, the DC_RW same min and mb and the one that has kust TDK, it also is a 700MB, what I don't understand with the Gateway which was Roxio software, I would use the same media and use it for a years worth of photos or whatever I wanted to add to it, and it still has room left, I do a lot of e-bay and that is a lot of folders. Thanks for any help.

Yes that is what the Gateway had, I always used Direct CD , then it would ask leave as is when you eject it and that is what I did, but this is a new CD I am using now on this one. Thanks

I may check and see if I can get a Roxio, some of my CD's I have done on the Roxio will work right away on this Sonic some will not, but if you check the DLA and explore it will open most of the time, the main problem now is I cannot copy a cd that I make with the Sonic to a DVD. Thanks for the help.

---

@territrimble wrote:
I may check and see if I can get a Roxio, some of my CD's I have done on the Roxio will work right away on this Sonic some will not, but if you check the DLA and explore it will open most of the time, the main problem now is I cannot copy a cd that I make with the Sonic to a DVD. Thanks for the help.

---

If you format the media with Sonic's DLA it will be interchangeable with Roxio's DirectCD. Provided you don't close the media.

It won't work the other way around though.

This will also be easier that trying to coach a program (Roxio V5) that was dropped 3 years ago to run on a new XP machine!

Thanks very much, I am doing pretty good now with the Cd's, one said it was full after just a few photos, I do not know what happened, I opened it again and it had all kinds of space left, I did not know that the Cd's had to be formatted, I thought they were when you bought them, the only thing I cannot get to work is the DVD player, to burn a disk or copy one, it will play a DVD movie when I put one in, so it has to be working, guess I must be doing something wrong, I am not going with the Roxio , just keep trying to learn this , if worst comes to worst I will call Dell if time ever permits. Thanks for all the help.

Ok in the Device manager it has, Sony CD-RW CRX217E. That is the first one.

The next one has, SONY DVD-ROM DDU1615.

Thanks for your help.

I suppose that is why I am having trouble, I purchased this at a local mall in Louisville, Ky and explained very well what I wanted so I could be sure, I told him I wanted the DVD burner to put photos on a DVD so I could watch them from my DVD player on my TV, he said that was what I got, well he did not give me what I asked for, I guess I need to call, Dell, I have never used a DVD burner before, my Gateway only had one drive, but it was a CD burner , it would burn  or copy whatever you call it music etc., which is not what I wanted, I did not use that much, I thought if I tried to explain to the salesman just what I wanted he would understand, I really did not know what to call it, so I told him step by step what I wanted the DVD drive for . That was all I wanted to do with it was for photos. That really upsets me that a salesman would not know what I meant. I did not think I was so dumb that I could not get this thing to work, I am not an expert, but know a little about one. Thanks for your help. Therefore I have no use for the DVD drive except to watch a DVD movie on, is that correct, which is not anything like I told the salesman. Thanks so much.

Thanks for all the help on here, for sure you will get very little help from Dell, I spent hours trying to figure this out, finally this board has answered my problem, called Dell spent almost 45 minutes, poor support, then they send me to customer care which is not open today , Dell has poor support , nothing like Gateway, they would help with any problem you had. This board has been great, thanks so much.