Unsolved
This post is more than 5 years old
2 Posts
0
97055
Optiplex GX270 Power Button blinking amber
Hello,
I have had this issue for a while now with this one system. We have changed the power supply so that isn't it.
When I turn on the machine, the power button blinks amber, there also is a LED on the motherboard that turns on amber as well.
Nothing turns on but that one button blinking.
Thank You for help I REALLY DON'T want to call DELL if i can help it the wait time is horendous.
I have had this issue for a while now with this one system. We have changed the power supply so that isn't it.
When I turn on the machine, the power button blinks amber, there also is a LED on the motherboard that turns on amber as well.
Nothing turns on but that one button blinking.
Thank You for help I REALLY DON'T want to call DELL if i can help it the wait time is horendous.
thehelper2001
1 Message
0
January 9th, 2006 22:00
try pulling the plug out for about 30 sec. then plug it back in and boot up.
try listening the tower when you boot, if you hear the floppy reading in a strange way repeat.
i have not found out why it does this, but i have 4 computers doing the same thing.
good luck,
john
tonebalone
1.4K Posts
0
January 10th, 2006 00:00
Jbirk
339 Posts
0
January 10th, 2006 05:00
It is so commmon that a power supply is usually ordered for blinking amber light. You should visually inspect your motherboard for bluging or leaking caps.
You should also perhaps unplug and then plug the power cable back in as somebody else already mentioned before me. last but not least, you may try to reset nvram.
If your motherboard looks okay, I would look up the diagnosis light to see what it says. If it is inconclusive, you should call Dell or do the chat thing. You probably need a power supply, but a tad more troubleshooting will give you a very good guess as to if you do or not.
To be honest, at work we have many GX270 computers and the power supplies are usually good. Have few problems with thoughs.
I am hoping the diagnostic codes will help lead you to an answer.
Monty Tech
2 Posts
0
January 10th, 2006 17:00
Jbirk
339 Posts
0
January 10th, 2006 23:00
jmarshak
11 Posts
0
January 11th, 2006 15:00
lpprikej
650 Posts
0
January 17th, 2006 12:00
Jason
Jbirk
339 Posts
0
January 18th, 2006 00:00
Message Edited by Jbirk on 02-02-2006 11:28 PM
Super_Bears
1 Message
0
January 18th, 2006 16:00
Wow Dell is sending you 52 system boards just like that? So if i call them them up reporting my dell issues, will they send me as many system board as i have ordered? Does anyone know of a technote or document reporting the bad batch of system boards?
I've also had 3 system board issues on the 270's in the past 2 months due to bad capacitors.
thanks,
lpprikej
650 Posts
0
January 18th, 2006 17:00
Well it took some beating heads, but also our machines are covered under next business day warranties etc, and I am a Dell certified technician. ( I dont know if that makes a difference) and we spend probably in excess of $1 million a year. So i am not sure what they can do for you. Maybe because of what i started, they are putting together a recall. Who knows. BTW-We also received 52 power supplies. The problem is, we did not receive all of the Motherboards yet because they are so behind on production for them. Gee, ya think they had some issues? lol
I just got my Gold Technical Support and my sales manager involved and went from there. Then every time I had a bad one, I let them all know and they kept tabs on it and kept pushing for something to be done.
Good Luck!
J
Jbirk
339 Posts
0
January 19th, 2006 05:00
lpprikej
650 Posts
0
January 19th, 2006 11:00
That was our problem too, ours are throughout the state so we are replacing them ourselves without the Dell technicians.
Good Luck.
J
john_macdonald
2 Posts
0
February 2nd, 2006 17:00
Message Edited by john_macdonald on 02-02-2006 01:15 PM
lpprikej
650 Posts
0
February 2nd, 2006 18:00
sounds like the same batch...........
candia
1 Message
0
February 3rd, 2006 15:00