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47K Posts

June 17th, 2006 01:00

Either the drive is bad or its not jumpered or cabled correctly OR you have a drive enabled that does not exist.

June 17th, 2006 07:00

Which disk does it report as not found, 0 or 1?  Does the machine continue to boot if you press F1? 

 

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116 Posts

June 30th, 2006 11:00

ok so i just got an old optiplex gx150 and i have the same problem. i get a primary disk 0 not found and other common errors like that but if i hit F1 the system loads. is it fixable? i tried pretty much every possible combination of the jumpers but no difference.
Thanks

June 30th, 2006 16:00

Reset the NRAM to re-detect the drives, then try booting.  Post the exact messages here if you want further diagnosis!

1 Rookie

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116 Posts

June 30th, 2006 17:00

i tried this http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&dn=FA1035227 for resetting the NVRAM. The thing is that the errors still show up but now i can boot from the cd for some reason.

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116 Posts

June 30th, 2006 17:00

the errors are:

Primary hard disk drive 1 not found
Secondary hard disk drive 1 not found
Strike the F1 key to continue, F2 to run the setup utility

how do i reset NRAM?

Thanks again for your time.

July 12th, 2006 20:00

The instructions for resetting the NVRAM are at the head of the BIOS forum.  Your errors are because the system is looking for a second hard drive and CDROM - the first devices are numbered 0 so drive 1 is the second drive.  Resetting the NVRAM will cure this problem.  Alternatively, go into the bios and reset all devices you don't have to NONE from AUTO....

1 Message

August 9th, 2006 14:00

I had this exact same problem. Actually, the problem spread to a scond Optiplex computer after I tried to use it to troubleshoot. Both he machines were under warranty and I called Dell. After a lot of testing resetting BIOS etc. The tech decided that the cable is bad. (We replaced it with one of the cables going to the CDs which got it to come up).

I just received the replacement cables. Put them in and it immediately worked. So I got in here to tell you guys that this is the definitive fix.

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